Data Deletion Request

Last Updated: March 20, 2026

At Thikaro, we respect your privacy and provide users with the ability to request deletion of their personal data associated with their account and use of our platform.

1. How to Request Data Deletion

You can request deletion of your personal data by contacting Thikaro support through the official support options available on our app or website.

In your request, please include the following details:

• Your full name
• Your registered mobile number or email address
• A clear request stating that you want your account and personal data deleted
• Any additional information needed to verify account ownership

2. What Data May Be Deleted

Upon successful verification and approval, we may delete or anonymize data such as:

• Your profile information
• Saved addresses
• Booking history linked to your identity
• Support history associated with your account
• Other personal information stored in relation to your use of Thikaro

3. Data That May Be Retained

Certain information may be retained for a limited period where required for legitimate business purposes or to comply with legal, regulatory, tax, fraud prevention, dispute resolution, or security obligations.

Examples may include:

• Transaction records
• Invoices and billing details
• Records required for legal compliance
• Data needed to investigate fraud, abuse, or disputes

4. Verification Process

To protect user accounts and prevent unauthorized deletion requests, Thikaro may ask for verification of identity or proof of account ownership before processing a deletion request.

5. Processing Time

Once your request is received and verified, we will process it within a reasonable timeframe, subject to operational and legal requirements.

6. Contact for Data Deletion Requests

7. Policy Updates

Thikaro may update this Data Deletion Request page from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

For more information, please also review our Privacy Policy and Terms & Conditions.